Do you personalize interactions with your guests? Do you speak to their individual preferences?
With Vantage, you can do just that and engage with your guests before, during, and after their visit. The same platform will give you real-time data so you can
- streamline your operations (e.g., optimal staffing in every area)
- hyper-target your sales and marketing (e.g. up and cross-sell, make offers to guests who have indicated their interest)
Scalable and customizable, start with Essentials and build with Pro. The choice is yours.
Vantage Essentials
The platform starting at 25¢ per guest that digitizes the guest journey, reveals revenue opportunities, and evolves venue management to operate with not just data but insight.
And when you are ready to explore more functionalities, you can add Pro features that will ultimately transform your venue to provide a frictionless experience for your guests and staff. Contact us to chat about how we can help with your venue’s specific needs.
Vantage Essentials vs. Vantage Pro Add-Ons
| Feature | Essentials | Pro Add-Ons |
| Price | Starting at US$0.25/guest | Customized |
| Features for the Guests | ||
| Personalization | ■ | ■ |
| Wearable | RFID disposable or reusable | Vantage multi-frequency reusable band |
| Frictionless | Partially | ■ |
| Loyalty program | Yes | Yes |
| Guest app | Vantage branded | White-labeled |
| Guest kiosk | Vantage branded | White-labeled |
| “Make My Day” (badges, park info, wait times) | ■ | ■ |
| Speed keys for front of line access | ■ | ■ |
| Find friends | — | ■ |
| Music personalization in attractions | — | ■ |
| Light effect customization in attractions | — | ■ |
| Features for the Operator | ||
| Real-time operator app | ■ | ■ |
| Strategy portal | ■ | ■ |
| Customized metrics/KPIs | ■ | ■ |
| Attendance visualization | ■ | ■ |
| Ride dispatch | ■ | ■ |
| Dwell time in zones | — | ■ |
| Virtual queuing | — | ■ |
| Front gate access control | — | ■ |
| Attraction access control | — | ■ |
| Location-based services | — | ■ |
| Integrated waivers | ■ | ■ |
| Enhanced dispatch system | — | ■ |
| Push notifications to specific staff | ■ | ■ |
| Tiered employee software access control | ■ | ■ |
| Guest feedback service | ■ | ■ |
| Features for the Marketing Team | ||
| Marketing module | Lite | ■ |
| Demographic-based analytics | ■ | ■ |
| Push notifications on apps | ■ | ■ |
| Integrations | ||
| CRM/CSM integration | — | ■ |
| Photos and videos integration | — | ■ |
| Food and beverage integrations | — | ■ |
| Ticketing | — | ■ |
| Property management system | — | ■ |
| Lockers | — | ■ |
| Loyalty system | — | ■ |
| Cashless system | — | ■ |
