Privacy Policy
Last Updated: December 2024
Introduction
WhiteWater West Industries, LTD, dba Vantage (“Vantage,” “our,” “we,” “us”) respects your privacy and is committed to protecting it. This Privacy Policy (“Policy”) explains how we collect, use, disclose, and safeguard your personal information when you interact with our websites, applications, tools, and services (“Online Sites & Services”).
This Policy applies solely to the relationship between Vantage and end users (“you”). Please read this Policy carefully to understand our practices. By accessing or using our Online Sites & Services, you agree to the terms outlined here.
- Scope and Policy Acceptance
By using Vantage’s Online Sites & Services, you acknowledge that you understand and accept this Policy. If you do not agree, your choice is to refrain from using our Online Sites & Services. This Policy is part of and should be read in conjunction with the Terms of Service for our Online Sites & Services.
- Changes to This Policy
We may update this Policy from time to time. Changes will be posted on this page, and the “Last Updated” date will be revised. Material changes may also be communicated through notices on the Online Sites & Services. Continued use of the Online Sites & Services after changes constitutes acceptance of the updated Policy.
- Information We Collect
We collect information to provide and improve our Online Sites & Services. This includes:
Personal Information
- Identifiers such as your name, email address, phone number, postal code, username, and account details.
- Payment information necessary for transactions.
- Any information you provide directly, such as responses to surveys or correspondence with us.
Technical Information
- Data such as your IP address, browser type, operating system, and device information.
- Usage details like pages visited, time spent, and navigation patterns.
Aggregated and Non-Personal Information
- Statistical data derived from personal information, which does not directly identify you.
Methods of Collection
- Direct Interactions: Information you provide through forms, correspondence, or account settings.
- Automated Technologies: Information collected via cookies, web beacons, and similar technologies.
- Third-Party Sources: Data obtained from partners or publicly available sources.
- How We Use Your Information
We use your information to:
- Provide and personalize our Online Sites & Services.
- Process transactions and manage your account.
- Communicate with you about updates, offers, and support.
- Enhance security and detect fraud.
- Analyze usage patterns to improve functionality.
Marketing communications are only sent with your consent, and you may opt out at any time by adjusting your account settings or contacting us at
su*****@va*****.co
.
- Disclosure of Your Information
We may share your information in the following circumstances:
- With Service Providers: To support our business operations, such as analytics, hosting, and payment processing.
- With Affiliates: For internal business purposes consistent with this Policy.
- During Business Transfers: In connection with mergers, acquisitions, or asset sales.
- For Legal Reasons: To comply with legal obligations, protect rights, or prevent fraud.
We do not sell or rent your personal information to third parties. Any disclosures to third parties for marketing purposes will only occur with your explicit consent.
- Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience. Cookies may store information about your preferences, login status, or browsing history. You can control cookie usage through your browser settings.
For tailored advertising and behavioral tracking, you may opt out using tools provided by the Digital Advertising Alliance or Network Advertising Initiative.
- International Data Transfers
Your information may be transferred and stored outside of your country of residence, including jurisdictions with different data protection laws. By using our Online Sites & Services, you consent to such transfers. We implement safeguards to protect your data during cross-border processing.
- Data Security
We take appropriate physical, technical, and administrative measures to secure your personal information. While we strive to protect your data, no system can guarantee absolute security. You are responsible for safeguarding your account credentials and access to your devices.
- Retention of Information
We retain your personal information only as long as necessary for the purposes outlined in this Policy, or as required by law. When data is no longer needed, we securely delete or anonymize it.
- Children’s Privacy
Our Online Sites & Services are not intended for individuals under 13 years of age. We do not knowingly collect information from children under 13. For users aged 13-18, parental or guardian consent is required. If we discover unauthorized data collection from minors, we will delete it promptly.
- Accessing and Correcting Your Information
You may review and update your personal information by accessing your account settings or contacting us at
su*****@va*****.co
. In some cases, we may require additional information to verify your identity before processing your request.
- Complaints and Dispute Resolution
If you have concerns about our privacy practices, please contact our Privacy Officer. We will investigate and respond to complaints in accordance with applicable laws. For unresolved disputes, you may consult your local privacy authority.
Privacy Officer Contact Information
- Email:
su*****@va*****.co
- Address: 180-6651 Fraserwood Pl. Richmond BC V6W 1J3 Canada
- General
This Policy is governed by the laws applicable to Vantage and its operations. Headings are for reference only and do not affect interpretation.