In response to the new COVID-19 guidelines, we have created easy to implement solutions designed to manage some of the new challenges that water parks will face when open to the public once again.
The complete Vantage offering helps parks create exceptional guest experiences and superior operational efficiency using smart wrist bands, readers, and guest and staff user interfaces.
Now, by collaborating with the experts at WhiteWater, and based on the reopening guidance outlined by IAAPA, as well as the considerations for water playgrounds outlined by the CDC, we have created three pared down options that will aid water parks in adhering to new physical distancing requirements and help to build guest confidence.
Density Management
Vantage’s Density Management solutions allow you to safely welcome guests back to your park by ensuring that you adhere to industry, government, and your own, physical distancing guidelines. We offer 3 solutions that address the density management requirements for your entire park, defined areas within your park, and queue lines for attractions.
Our density management solutions are simple and straightforward services—you provide disposable RFID or barcode wrist bands to your guests and we provide the software, tablets, and know-how to make it happen.
- Real-time Park Attendance
Control your park’s overall guest density with Real-Time Park Attendance. When guests reach your park’s gates, their wrist bands are scanned in with Vantage tablets and scanned again when they leave, showing you real-time park attendance.
- Area Density Control
Staff positioned at control points of entry for defined zones within your park scan guest wrist bands with Vantage tablets when they enter and exit an area. Guest counts are displayed in real-time, enabling you to stay within prescribed capacities per zone.
- Virtual Queue
Safely manage your queue length in real-time, with Virtual Queue. Using Vantage’s mobile tablets, staff scan guest wrist bands as they enter a queue line and scan them once again as they “exit” at dispatch.
The number of people in line are displayed in real-time on a tablet. Once the allowable maximum number of people in line is reached, approaching guests are scanned and given a time to come back, reserving their wrist band a spot in the virtual queue, and minimizing crowds at the attraction’s entrance.