Vancouver, BC, May 10, 2022 – Vantage Technology Ltd., part of WhiteWater’s family of companies, helps venues unify their systems around their guests and enables seamless, personalized experiences that drive rave reviews. The Vantage platform collates powerful data that reveals guest behaviour in real time, thus unlocking revenue opportunities for venues and streamlining their operations at the same time.
The company is pleased to announce attractions technology veteran, Michael Jungen, as President.
Technology pushing experience enablement forward
The combination of practical digital transformation with location-based entertainment makes Vantage a perfect fit for Jungen to take the reins. He has a successful track record implementing cutting-edge technologies for the attractions and hospitality industries that few could equal.
Aaron Mendelson, Senior Vice President at Vantage, welcomes Jungen to the team: “Michael and I are kindred spirits; we both grew up in the amusement industry and found a passion for elevating the guest experience through technology. I’m looking forward to collaborating and helping Vantage achieve its potential.”
Bringing award-winning experience leading technological advances with the biggest names in attractions
In more than 20 years with Disney, Jungen played a key role in the Disney Parks Next Generation Experience (NGE) project, leading invention, development, and implementation of MagicBand and MyMagic+. Prior to NGE, Jungen is proud to have directed teams responsible for innovation initiatives, including single-finger biometrics at park entrances and the Disney Gift Card.
Jungen’s involvement in Disney’s industry-leading technologies guided him to Carnival Corporation, where he played an instrumental leadership role in developing and delivering Carnival’s Ocean Medallion guest experience platform—a paradigm-changer for the cruise and vacation industry. Most recently, as Global Vice President of CX Solutions Technology for Aristocrat Gaming, Jungen’s unprecedented credentials helped shape the future of customer experience engagement platforms, which is exactly what Vantage is designed to do.
Taking Vantage—and parks—to new heights
“I have long said the enduring success of WhiteWater is a direct result of the talent we attract. Michael Jungen is no exception, and I’m delighted to welcome him into our ranks. He is going to scale Vantage to help parks around the world take their performance to the next level,” said WhiteWater CEO, Geoff Chutter.
Jungen himself says of the move: “It is as if my entire career has been preparing me for this position. In Vantage I see a platform which can revolutionize how parks connect to both their employees and guests. It is a game changer, and I’m thrilled to take the lead. It perfectly fits my vision to help make venues welcoming, engaging places for all who enter.”
Read more about Michael Jungen.
Vantage’s unifying platform connects guests and operators to the entire venue using technologies like RFID, BLE, and facial recognition.
The Vantage platform has accelerated the digital transformation in the location-based entertainment vertical. For the very first time, a single platform provides operators a unified approach to digitize and enhance the guest experience, gives them real-time tools to drive efficiency, and a data-driven portal to illuminate critical metrics and merge data silos. Whether you are trying to remove friction for guests, provide digital interfaces to your venue, or unlock the power of data to drive business performance, Vantage has a solution. You might call all this “seeing the bigger picture.” We call it Vantage.
WhiteWater was born in 1980 with one clear purpose, to create places where families unite and make joyful lasting memories.
We achieve this by standing alongside our customers from concept to completion of award-winning attractions, from slides to water rides and everything in between. We aim to inspire our clients by unleashing our creativity to realize their ambitions; we craft solutions which make each park unique. We are dedicated to making products that operators can count on, because we understand the importance of reliability and efficiency on the bottom line.
As market leaders, we put our success down to our attitude, in all our years we’ve never once forgotten why we’re here – to help parks solve problems, create immersive experiences, and delight guests all over the world.
We’re here to create places where fun can thrive.